This policy explains the types of personal information that we may collect and hold, how that information is used and with whom the information is shared. It also sets out how you can contact us if you have any queries or concerns about this information.
Why do we collect personal information? We collect personal information about our registered online customers to understand and meet their needs, to conduct our activities and meet legal obligations.
What personal information do we collect? The types of personal information we may collect include contact information (such as your name, address, email address, fax and telephone number), employment information including your position, user role and security level as it pertains to our website access and any feedback that you provide to us about our products and services, our website, or other matters.
Personal information may be collected by way of forms filled out by individuals (including via online forms), emails, telephone conversations, online user-generated content and face-to-face meetings.
How might Lumitron use and disclose your personal information? Lumitron may use and disclose your personal information for the primary purpose of collection, or for reasonably expected secondary purposes which are related to the primary purpose, or for purposes to which you have consented.
Generally, Lumitron may use and disclose your personal information for a range of purposes, including to:
provide you with our products or services that you have requested;
respond to your queries or feedback;
provide you with purchasing or sales records, including duplication of invoices, statements and sales reports.
let you know about developments in our processes, products, services, activities and programs that might be useful to you;
Disclosure of personal information to other parties: Lumitron will not disclose your personal information or data collected to third parties. All information gathered through conducting business with you will not be disclosed to any persons’ outside of our company or group of companies, except where required under the Law of Australia.
We may disclose your personal information if it is required or authorised by law, where disclosure is necessary to prevent a threat to life, health or safety, or where we are otherwise permitted under the law.
We do not sell or license your personal information to third parties.
Security and management of personal information: Lumitron will take reasonable steps to protect the personal information we hold from misuse and loss and from unauthorised access, modification or disclosure.
The ways we do this include:
limiting physical access to our premises, our Website, and our electronic data;
limiting access to the information we collect about you (for instance, only those of our personnel who need your information to carry out our business activities are allowed access)
requiring any third party providers to have acceptable security measures to keep personal information secure; and
putting in place physical, electronic, and procedural safeguards in line with industry standards.
If we no longer require your personal information and are not legally required to retain it, Lumitron will take reasonable steps to destroy or permanently de-identify the personal information.
Updating your personal information: We endeavour to ensure that the personal information we hold about you is accurate, complete and up-to-date. Please contact Lumitron at the contact address set out below if you believe that the information we hold about you needs updating.
Lumitron Holdings Inc
Attention: Chief Technology Officer
5201 California Avenue, Suite 100
Irvine, CA 92617
We will endeavour to respond to all complaints and correspondence promptly.